1. Booking Procedure
You can book and pay for our courses using the following methods:
- Online at barrowtraining.ie
- Contact us in our office on 059 9721416
We can also accept payment by cash, cheque, postal order and bank draft.
Please fully complete the booking form and email this to firstname.lastname@example.org , or post to Barrow Consultancy & Training, High Street, Bagenalstown, Co. Carlow, to guarantee your place on your chosen course.
2. Confirmation of your Booking
Once we have processed your booking, we will send you a confirmation note/email with an invoice. Your place on the course is guaranteed once payment has been received. Payment must be received 2 weeks in advance to secure your place on the course.
We reserve the right to refuse admission to a course if payment has not been received prior to the course start date. Certification will be withheld until all money has been received.
3. Fees Include
Course fees include tuition on the day(s) and all relevant course material, tea, coffee/refreshments and certification.
4. TESG Funding
Participants who obtain TESG funding will be liable for payment of full fees in the event of non-completion of the course.
5. Cancellation Policy
We appreciate that the late cancellation of a course place or the withdrawal from a course by a participant may be unavoidable. In such cases, the waiver of the course fee remains at our discretion.
- 2 week cancellation – Full refund
- 1 week cancellation – 50% refund
- 72hrs cancellation – 0% refund
All cancellation requests should be made to email@example.com or to our office at High Street, Bagenalstown, Co. Carlow.
6. Refund Policy
a) Course schedules are subject to demand and in exceptional circumstances; courses can be postponed or cancelled. Participants will be advised of the next starting dates for the same course and offered a place on this course. If this does not suit, a full refund will be offered to any participant affected.
b) Refunds can only be made in the original tender of purchase. Online refunds will be repaid by cheque or bank transfer.
c) In the event that you book a place and subsequently do not attend the course for whatsoever reason, no refund will be given. However, you may cancel and receive a full refund up to two weeks before the course start date.
d) No refund will be offered for partial attendance.
e) If you fail to attend the course on which you are booked and have not given prior notice to Barrow Training then the course fee will remain payable in full and no transfer will be allowed.
7. Variation to the Course Programme
It may become necessary for Barrow Training to make alternations to the content, tutors, venue or date of the course compared to the advertised programme. Participants will be notified of this by email/text if this occurs.
Transfers can be organised from one course to another when sufficient notice has been provided. However, please ensure that your chosen product/course is correct before confirming payment.
Note: The engagement of our training services by you/your company either by written or oral means shall be deemed to be in full acceptance and compliance with our terms and conditions of trading.