Terms & Conditions


For certification purposes, we require your PPS Number, Date of Birth, Confirmation that you are in possession of a medical card & your gender. Please ensure all sections are completed in full when completing a booking form.

1. Payment

All online courses must be paid in full before a course is released. Where your supervisor/manager/employer has organised and/or paid for your place on this course, a copy of your results and/or certificate will be shared with them. For Virtual/Classroom courses, a deposit of €50 is required to secure a place. Full payment is required prior to commencement of the course.


2. Fees Include

Course fees include use of the Moodle Learning Management system, all course materials, one to one tutor support, PEL (see Below) and QQI certification. If you receive your QQI Major award after completing just 1 module with Barrow Training the cost of this is not included. An additional cost of €50 for level 5 and €80 for level 6 will apply in such cases. Learners booking a full major award must complete within 18 months.  If the course is extended beyond this timeframe full cost of each module will apply. No exceptions.


3. Attendance

A minimum of 36-48 hours is mandatory on each module on Moodle. 85% attendance is required on all virtual/classroom courses. If these requirements are not adhered to, leaners will not be able to move on with the course or submit any work.


4. Cancellation Policy / Refund

We appreciate that the late cancellation of a course place or the withdrawal from a course by a participant may be unavoidable. In such cases, the waiver of the course fee remains at our discretion.

Online participants – 0% refund after accessing the course

Online Participants – 70% refunded if course not accessed within 7 days

There are no refunds on Special Offers.  

All requests should be made to donna@barrowtraining.ie


5. Extension Fees and Holding of Courses

There are fees associated with extensions of modules: €99 for a 30-day extension on QQI courses, €30 for a 14-day assignment extension. (Max 3)

A fee of €20 is applied for cancellation/No Show of Skills Demos/exams within 24 hours of the agreed time. A repeat exam is €20. There is a maximum of 3 resubmissions if a student unsuccessful in a course.  

In exceptional circumstances, courses may need to be put on hold. Courses may only be put on hold if there is at least 30 days left on the course. Max holding time is 40 days. Courses are automatically resumed after this time.


6. TESG Funding

Payment is required in full in advance of course commencement for all courses approved for TESG funding. This payment is fully refundable upon receipt of payment by Barrow from Dept of Social Welfare. Invoice to DSP is submitted following submission of results to QQI by Barrow. No refund will be issued upon non completion of course.



7. Protection for Enrolled Learners (PEL)

Barrow Training has appropriate arrangements in place for the protection of learners on QQI programmes which have a duration of 90 days or longer, should Barrow Training unexpectedly cease to provide such a QQI programme. To comply with this, Barrow Training has taken out insurance policies with Study and Protect with Arachas Corporate Brokers which is underwritten by Aviva Insurance Plc. Our Enrolled Learner Protection (PEL) insurance policy meets the needs of the Education Act 2012 which is recognized by the Department of Education and approved by QQI. PEL is payable prior to the start of the programme by the learner.


8. Variation to the Course Programme

It may become necessary for Barrow Training to make alternations to the content in line with current policies or government updates that relate to course material. This is carried out to ensure all material is relevant and kept up to date with current standards of education.


9. Technology and Internet Connection

A Laptop and a valid email address are required for all courses. For Virtual courses, a strong internet connect is vital. Barrow Training are not liable for poor internet connection/technology.  



Note:  The engagement of our training services by you/your company either by written or oral means shall be deemed to be in full acceptance and compliance with our terms and conditions of trading.