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Terms & Conditions

IMPORTANT NOTE:

For certification purposes, we require your PPS Number, Date of Birth, Confirmation that you are in possession of a medical card & your gender. Please ensure all sections are completed in full when completing a booking form.

1. Booking Deposit
We require a booking deposit of €50 which must be paid before day 1. If you decide not to proceed or drop out of the course this payment will be non-refundable. All online courses must be paid in full before a course is released.


2. Confirmation of your Booking
Once we have processed your booking, we will email confirmation. Your place on the course is guaranteed once payment has been received. Payment must be received 2 weeks in advance to secure your place on the course.
We reserve the right to refuse admission to a course if payment has not been received prior to the course start date. Certification will be withheld until all money has been received.


3. Cancellation Policy
We appreciate that the late cancellation of a course place or the withdrawal from a course by a participant may be unavoidable. In such cases, the waiver of the course fee remains at our discretion.

  • 2-week cancellation - Full refund
  • 1-week cancellation - 50% refund
  • 72hrs cancellation – 0% refund
  • Online participants – 0% refund after accessing the course
  • All requests should be made to admin@barrowtraining.ie or to our office.

4. Fees
Course fees include tuition on the day(s) and all relevant course material, tea, coffee/refreshments and certification. If you receive your QQI Major award after completing just 1 module with Barrow Training the cost of this is not included. An additional cost of €50 for level 5 and €80 for level 6 will apply in such cases. There are fees associated with extensions of modules: €99 for a 3 month extension on QQI courses, €20 for a 3 month extension on online certificates and diplomas. A fee of €20 is applied for cancellation.re-scheduling of Skills Demos/exams. A repeat exam is €20.


5. Protection for Enrolled Learners (PEL)
Barrow Training has appropriate arrangements in place for the protection of learners on QQI programmes which have a duration of three months or longer, should Barrow Training unexpectedly cease to provide such a QQI programme. To comply with this, Barrow Training has taken out insurance policies with Study and Protect with O Driscoll O Neill Insurance which is underwritten by Hiscox Insurance Plc. https://www.studyandprotect.com/ Our Enrolled Learner Protection (PEL) insurance policy meets the needs of the Education Act 2012 which is recognized by the Department of Education and approved by QQI. PEL is payable prior to the start of the programme by the learner. Cost for PEL on application.


6. Refund Policy

  • Course schedules are subject to demand and in exceptional circumstances; courses can be postponed or cancelled. Participants will be advised of the next starting dates for the same course and offered a place on this course. If this does not suit, a full refund will be offered to any participant affected.
  • Refunds can only be made in the original tender of purchase. Online refunds will be repaid by cheque or bank transfer.
  • In the event that you book a place and subsequently do not attend the course for whatsoever reason, no refund will be given. However, you may cancel and receive a full refund up to two weeks before the course start date.
  • No refund will be offered for partial attendance.
  • If you fail to attend the course on which you are booked and have not given prior notice to Barrow Training then the course fee will remain payable in full and no transfer will be allowed.
  • If for whatever reason you are unable to attend the course and give the required notice to the office you can re-schedule to the next available course. This is permittable once only. More than this will result in loss of 50% of fees.
  • There are no refunds on Special Offers.

7. TESG Funding
Participants who obtain TESG funding will be liable for payment of full fees in the event of non-completion of the course. Where a participant has obtained part funding for a course they will be liable for payment of the full amount in the event of non-completion of the course. This payment is not transferable to another course.


8. Variation to the Course Programme
It may become necessary for Barrow Training to make alternations to the content, venue or date of the course compared to the advertised programme. Participants will be notified of this by email/text if so.
Transfers can be organised from one course to another when sufficient notice has been provided. However, please ensure that your chosen product/course is correct before confirming payment.
Note: The engagement of our training services by you/your company either by written or oral means shall be deemed to be in full acceptance and compliance with our terms and conditions of trading.
All course information supplied is correct at time of print and may be subject to change.
All courses are subject to sufficient enrolments and viability. If a course is unsubscribed, we will make every effort to offer the learner an alternative date/course. Where applicable we will provide a refund.
Any changes to dates/location of delivery will be communicated via email/telephone and/or social media.