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Course Information:

Aim: To equip the learner with the knowledge, skill and competence to operate effectively in a range of retail selling environments.

Participant Profile: Course is suitable for those who require a formal qualification and skills in retail selling.

Duration: 4 days in a classroom setting

Status: Minor component

Credit Value: 15 credits

Programme Outcomes:

There are many learning outcomes some of which will enable the learners to:

  1.  Explain the principles and capabilities of a range of technologies currently utilised in the retail sector to include cash registers, bar code scanners, electronic payment units, security devices, and stock control systems
  2.  Interpret key terminology and trends in retail selling
  3.  Analyse the impact of a range of factors on a retail environment to include customer loyalty, merchandising, retail ethics, training and communications skills
  4.  Analyse current retail legislation and identify key legal responsibilities in relation to employers, employees, customers and product manufactures
  5.  Identify health and safety initiatives aimed at improving safety in a retail environment
  6.  Analyse the key characteristics of a range of payment options available to customers in a retail environment
  7.  Analyse the key characteristics of a range of retail environments to include self-service, online selling and personal service


Entry Requirement: Minimum Level 4 standard of education. A strong level of spoken and written English required.
Assessment: Assignment 40% Skills Demonstrations 60% Learners will receive guidelines on completing these assessments.
Tutor Profile: All tutors are highly qualified professionals.
Support: A range of accommodations and supports are available according to specific learner needs. One to one and email support available from tutors throughout the course.
Resources: Learners receive a comprehensive resource pack that can be used as a reference during and after the course.
Booking Process & Fee: Booking Form available by email to admin@barrowtraining.ie or online at www.barrowtraining.ie . Discounts available if the course is booked and paid in full online.
Transfer/progression: Successful completion enables the learner to transfer to programmes leading to other certificates where this component is a mandatory or an elective requirement at Level 5 & 6.

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