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To register your interest in this course please call: 059 9721416 or to write a message Click here

Course Information:

Duration: 1 Day
Location: Nationwide

Course Overview:
When a person enters a workplace, the first thing they will see is the receptionist – and first impressions are always important. Our course is designed to provide learners with the knowledge and skills required to effectively work as a front line representative of any organization.

Course Units:
The Receptionist’s Role
The Working Environment
Front Line Activities
Telephone Techniques
Information and Communication Technologies

Course Outcomes:
• Participants will appreciate the professional skills required by a receptionist to operate in a front line position in a company
• Learners will appreciate the importance of the layout and maintenance of a reception area.
• Candidates will understand and implement the procedures involved in the operation of an efficient front office area
• Each learner will thoroughly understand the different systems and equipment and operations within a reception area
• Confidently participants will demonstrate a professional attitude to colleagues and clients


Entry Requirement: Level 4 Certificate, Leaving Certificate or equivalent qualifications and / or relevant life and work experiences.
Transfer/progression: Major award level 5 certificate

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  1. Marianne Jackman January 22, 2018 at 11:29 pm - Reply


    Could i get some more information on this course

    • Barrow Training January 23, 2018 at 9:45 am - Reply

      Hi Marianne, many thanks for your message. Email sent to you now!

  2. Siofra August 18, 2018 at 11:41 am - Reply

    Hi! I would like note info on this course please 🙂

    • Barrow Training August 22, 2018 at 9:04 am - Reply

      Hi Siofra, many thanks for letting me know. Email sent to you now!

  3. Phillippa bennett November 5, 2019 at 9:03 pm - Reply

    Hi Phillippa here do you still have these coarses available.??? Or are they finished.
    If you could let me know thanks.
    My number is 0873398495

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