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Aim: To equip the learner with the knowledge, skill and competence to use a range of communication skills in familiar social and work or public contexts in one-to-one or in a small group.
Participant Profile: Course is suitable for those who require a formal qualification and skills in communicating.
Duration: 1 day in a classroom setting
The Learning Outcomes are grouped into the following units:
- Outline a limited range of reading techniques to include scanning, skimming
- Read a limited range of different texts, including work-related, personal and social or community life material, for a variety of purposes, to include identification of bias, genre, key features, learning context, entertainment
- Use drafting, proof reading, spelling and sentence structure that is fit for purpose to include simple instructions, personal and formal correspondence
- Write to support learning to include note and message taking, expressive writing, and learning aids such as learning journal or mind-maps
- Interpret common signs, symbols and non-verbal messages to include traffic and road signs, hazard signs, care labels
- Identify the principal factors affecting everyday interpersonal communication, to include effective listening and speaking, body language, social, physical, relational, mood/state of mind, interpretation and fiction
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