Hospitality QQI Courses

Accreditation: QQI

Code – 5N2028 Level 5 

Aim: To equip the learner with the knowledge, skill and competence to provide a quality restaurant service in a range of restaurant settings.

Learning Outcomes
1. Explain the concept of hospitality including personal skills, interpersonal skills, quality product and precision technical skills
2. Identify industry best practice in the art of hospitality across a range of grades and the criteria for grading at various levels
3. Analyse customer expectations in relation to a meal experience including ways of improving and tailoring service
4. Implement the features of an Irish welcome, including meeting and greeting customers
5. Demonstrate the range of interpersonal skills required from restaurant personnel
6. Explain the theatrical and dramatic features of restaurant service and how to adapt them to meet varying customer needs

Assessment methods; Skills Demonstration 60% Project 40%.
Learners will receive assignment briefs and guidelines on completing these assessments.

Admission Criteria:
For Our Full Admission Policy Criteria Click Here

Tutor profile: Highly qualified, professional and accessible subject matter experts whom you can contact through phone & email anytime

Duration:
Classroom: 4 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

Recognition of Prior Learning (RPL)
allows for all forms of learning, formal and informal, to contribute to an award. RPL allows individuals to complete their studies in a shorter timeframe without having to repeat their learning in acknowledgement of their prior knowledge, skills and competencies. RPL is also used for the award of credit, or exemptions, for individual modules on programmes. Please contact our quality department for further information quality@barrowtraining.ie

PEL Protection:
Barrow Training has appropriate arrangements in place for the protection of learners on QQI programmes which have a duration of three months or longer, should Barrow Training unexpectedly cease to provide such a QQI programme. To comply with this, Barrow Training has taken out insurance policies with Study and Protect with O Driscoll O Neill Insurance which is underwritten by Hiscox Insurance Plc.

https://www.studyandprotect.com/unilanding.aspx?As...

Our Enrolled Learner Protection (PEL) insurance policy meets the needs of the Education Act 2012 which is recognized by the Department of Education and approved by QQI. PEL is payable prior to the start of the programme by the learner. Cost for PEL on application.

Please go to FAQ for further course and booking information

BOOK CLASSROOM COURSE

Accreditation: QQI

Code – 4N0628 Level 4

Aim: To equip the learner with the knowledge, skill and competence to understand the social and economic benefits of tourism and to appreciate their own role in providing tourism visitor customer care.

Learning Outcomes

• Describe the social and economic role of tourism in Ireland
• Summarise the structures and profile of the Irish tourism and hospitality sectors
• Outline the principal markets for Irish tourism, and the different categories of tourist, their needs and expectations
• Outline the key features of Irish traditions, heritage and culture
• Explain what is meant by sustainable tourism
• xplain the role of the “Irish welcome” concept for visitors to Ireland

Assessment methods; Portfolio/Collection of Work 100%

Learners will receive assignment briefs and guidelines on completing these assessments.

Admission Criteria:

For Our Full Admission Policy Criteria Click Here

Tutor profile: Highly qualified, professional and accessible subject matter experts whom you can contact through phone & email anytime

Duration:
Classroom: 4 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

Recognition of Prior Learning (RPL)
allows for all forms of learning, formal and informal, to contribute to an award. RPL allows individuals to complete their studies in a shorter timeframe without having to repeat their learning in acknowledgement of their prior knowledge, skills and competencies. RPL is also used for the award of credit, or exemptions, for individual modules on programmes. Please contact our quality department for further information quality@barrowtraining.ie

PEL Protection:
Barrow Training has appropriate arrangements in place for the protection of learners on QQI programmes which have a duration of three months or longer, should Barrow Training unexpectedly cease to provide such a QQI programme. To comply with this, Barrow Training has taken out insurance policies with Study and Protect with O Driscoll O Neill Insurance which is underwritten by Hiscox Insurance Plc.

https://www.studyandprotect.com/unilanding.aspx?As...

Our Enrolled Learner Protection (PEL) insurance policy meets the needs of the Education Act 2012 which is recognized by the Department of Education and approved by QQI. PEL is payable prior to the start of the programme by the learner. Cost for PEL on application.

Please go to FAQ for further course and booking information

BOOK CLASSROOM COURSE

Accreditation: QQI

Code – 5N2078 Level 5

Aim: To equip the learner with the relevant knowledge, skill and competence to understand the role of tourism and structures within the tourist industry, and to provide visitor information.

Learning Outcomes
1. Explain the concepts of ‘tourism’ and ‘the tourist’
2. Outline the major sectors which make up the modern tourist industry
3. Describe a range of types of tourism and their relevance in the national tourist market, including incoming, outgoing, domestic, business, leisure, excursions, adventure, cultural, package independent, personal and eco-tourism
4. Outline the factors which have influenced the growth and development of tourism nationally and internationally
5. Explain the role of travel trade intermediaries and the growing impact of internet usage on consumer travel decisions
6. Describe the effects of tourism at local, regional, national and international levels, including social, economic, cultural and environmental

Assessment methods; Examination - Theory 70% Project 30%.
Learners will receive assignment briefs and guidelines on completing these assessments.

Admission Criteria:
For Our Full Admission Policy Criteria Click Here

Tutor profile: Highly qualified, professional and accessible subject matter experts whom you can contact through phone & email anytime

Duration:
Classroom: 4 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

Recognition of Prior Learning (RPL)
allows for all forms of learning, formal and informal, to contribute to an award. RPL allows individuals to complete their studies in a shorter timeframe without having to repeat their learning in acknowledgement of their prior knowledge, skills and competencies. RPL is also used for the award of credit, or exemptions, for individual modules on programmes. Please contact our quality department for further information quality@barrowtraining.ie

PEL Protection:
Barrow Training has appropriate arrangements in place for the protection of learners on QQI programmes which have a duration of three months or longer, should Barrow Training unexpectedly cease to provide such a QQI programme. To comply with this, Barrow Training has taken out insurance policies with Study and Protect with O Driscoll O Neill Insurance which is underwritten by Hiscox Insurance Plc.

https://www.studyandprotect.com/unilanding.aspx?As...

Our Enrolled Learner Protection (PEL) insurance policy meets the needs of the Education Act 2012 which is recognized by the Department of Education and approved by QQI. PEL is payable prior to the start of the programme by the learner. Cost for PEL on application.

Please go to FAQ for further course and booking information

BOOK CLASSROOM COURSE

Accreditation:

Aim: To equip the learner with the knowledge, practical skills and understanding to serve a variety of alcoholic and non-alcoholic drinks in the Hospitality/Tourism Industry.

Learning Outcomes

• Be able to prepare and serve drinks and accompaniments including cocktails.
• Know how to take customer orders
• Knowhow to serve alcoholic and non-alcoholic drinks
• Know the appropriate legislation that relates to the serving of alcoholic drinks
• Know how to open and close service areas and prepare the equipment used to make cocktails.
• Be able to present and serve wines, know how to promote and offer advice on wines

Assessment methods; Theory exam and practical exam
Learners will receive assignment briefs and guidelines on completing these assessments.

Tutor profile: Highly qualified, professional and accessible subject matter experts whom you can contact through phone & email anytime

Duration:
Classroom: 5 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

Recognition of Prior Learning (RPL)
allows for all forms of learning, formal and informal, to contribute to an award. RPL allows individuals to complete their studies in a shorter timeframe without having to repeat their learning in acknowledgement of their prior knowledge, skills and competencies. RPL is also used for the award of credit, or exemptions, for individual modules on programmes. Please contact our quality department for further information quality@barrowtraining.ie

Please go to FAQ for further course and booking information

BOOK CLASSROOM COURSE

Aim: To equip the learner will the knowledge, understanding and skills to work as a Barista. You will develop the skills to make various types of coffees and tea that are regularly prepared for customers. You will also look at the full range of equipment, identify safety aspects and be able to recognise common faults so you can operate the equipment to deliver the desired drink quality.

Learning Outcomes
 Be able to display drink building techniques
 Calibrate pieces of equipment as necessary
 Operate pieces of equipment to produce the drink required
 Check drink meets quality standards and correct as necessary
 Be able to clean and check equipment
 Check and clean equipment before and after use
 Be able to demonstrate product knowledge
 Outline characteristics of the product to customers
 Be able to serve customers

Assessment methods; Theory exam and practical exam.
Learners will receive assignment briefs and guidelines on completing these assessments.

Tutor profile: Highly qualified, professional and accessible subject matter experts whom you can contact through phone & email anytime

Duration:
Classroom: 3 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

Recognition of Prior Learning (RPL)
allows for all forms of learning, formal and informal, to contribute to an award. RPL allows individuals to complete their studies in a shorter timeframe without having to repeat their learning in acknowledgement of their prior knowledge, skills and competencies. RPL is also used for the award of credit, or exemptions, for individual modules on programmes. Please contact our quality department for further information quality@barrowtraining.ie

Please go to FAQ for further course and booking information

BOOK CLASSROOM COURSE

Aim:  To develop your knowledge, understanding and practical skills in preparing equipment  and ingredients to make cocktails.    You will learn how to set up and close down a cocktail bar and how to mix and service cocktails.

Learning Outcomes:

Be able to prepare areas and equipment for serving cocktails 

Be able to serve cocktails

Know how to open and close service areas and prepare the equipment used to make cocktails

Know how to prepare and serve cocktails

Assessment:   A combination of both theory & practical assessment

Duration:Classroom: 3 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

https://www.barrowtraining.ie/frequently-asked-que...

To develop your knowledge, understanding and practical skills to serve a variety of non-alcoholic drinks.   You will learn how to take customer orders and the importance of doing this accurately.   You will also identify the appropriate legislation that needs to be complied with while serving alcoholic and non-alcoholic drinks.

Learning Outcomes:

Be able to prepare and service drinks and accompaniments

Know how to take customer orders

Know how to serve alcoholic and non-alcoholic drinks

Know the appropriate legislation that relates to the serving of alcoholic drinks

Duration: 3 days or equivalent contact days in a classroom setting

Assessment:   A combination of theory & practical assessment

https://www.barrowtraining.ie/frequently-asked-que...

Aim:   To develop the knowledge, understanding and practical skills required to prepare areas and equipment for table service and silver service.    You will also learn how to prepare customer and dining areas and clear these areas after service and the important of clearing finished courses including cutlery, crockery and other table items such as glassware.

Learning Outcomes: 

Be able to greet customers and take orders

Be able to silver serve food

Be able to serve customers’ orders at the table

Be able to clear finished courses and maintain the dining area

Understand how to serve food at the table

Assessment:  A combination of theory and practical assessment

Duration:Classroom: 5 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

https://www.barrowtraining.ie/frequently-asked-que...

Aim: To develop your knowledge, understanding and practical skills in preparing for wine service and serving wines.    You will learn how to set up and close down the bar area and how to promote and service wines.

Learning Outcomes:

Be able to present and serve wines

Know how to open and close service areas  and prepare equipment and stock for wine service 

Know how to promote and offer advice on wines

Know how to o present and serve wines to meet relevant legislation and customer needs

Assessment:   A combination of theory & practical assessment

Duration:Classroom: 3 days (usually 1 day per week) in a classroom setting. Learners will be required to complete work outside of class time

https://www.barrowtraining.ie/frequently-asked-que...